Payment

Maryland residents are responsible for 6% sales tax.

I accept paypal, google checkout, and money order.

If you have paid with an e-check or a money order your order will be processed after your payment has cleared.

Packaging

My jewelry is shipped in a small gift box inside a bubble mailer for protection.

Shipping

For custom orders, please allow 5 business days (from the day of a cleared payment) to process your order. You will receive a shipping notification from me when your jewelry is shipped.

U.S.A. BUYERS: I ship by USPS first class mail. Please contact me if you want to upgrade shipping to priority mail or overnight. Orders over $100 will be shipped via FedEx or USPS priority mail with insurance.

INTERNATIONAL BUYERS: I ship worldwide with USPS first class international mail. I am not responsible for custom duties.

I love custom orders. If you need a certain size, color, or style, I’m happy to customize any piece for you. Or if you have an idea for something completely your own, just email me with your ideas and we’ll work together to make it happen.

Do you accept custom orders?

I’m sorry, I don’t have a showroom or storefront at this time, just a studio in my spare bedroom. You never know what the future holds though, I’ll be sure to make an announcement if I ever open up to the public!

I live in your area!  Can I come over and see your jewelry in person?

I’m so glad you asked! It’s important to take a few steps to keep your new artisan jewelry looking it’s best.

First off remember: Last On, First Off

This means put your jewelry on last after you’ve finished hair, make-up, and scent (these things can put a dulling coating of your jewelry or even permanently damage it) and take your jewelry off first, before you wash your face, shower, or put on lotion.

Also important: Wipe down your jewelry periodically with a polishing cloth to keep the metal fresh and clean. Store in cloth or in a wood or plastic jewelry box to retard tarnishing.  Store away from extreme heat and moisture.

Do not store long term in paper or cardboard as these can damage silver.

Learn more by reading my Jewelry Care Info Page here.

How do I care for my new jewelry? 

In short, yes it does. Most of my jewelry though, is pre-aged, meaning I’ve oxidized it (or tarnished it) as part of my design. I feel, for my jewelry designs anyway, that a little oxidation or darkening of the silver brings out the details in the jewelry and gives it character.

p.s. sterling tarnishes because it contains some base metals in it (sterling is 925 parts pure silver, 75 parts alloy). Having a small amount of base metal in it makes it much stronger and better for everyday jewelry use. The base metal content is what causes the tarnishing. Read more about sterling silver and other materials that I work with here.

Does sterling silver tarnish? 

Try to NEVER swim in your jewelry. Chlorine will affect your jewelry. Depending on the level of chlorine, your silver and copper could turn anywhere from just dull and grey to black! If that happens, just email me on what to do! I should be able to help!

Can I go swimming in your jewelry? 

In the very unlikely event your jewelry piece breaks, I will repair it free of charge (less return shipping costs) within three months of date of purchase.  After that time, I may have to charge a small fee.  Please email me first to discuss the nature of the repair required.

Do you do repairs?

A.W.E. jewelry is crafted carefully by hand with high-quality materials and carefully inspected before shipping. However, if you are unhappy with your purchase, I’m happy to accept it for return or exchange in it's original, unused condition, less the cost of shipping.

If you would like to return or exchange an item, you must email me at info @ aweshop.com to obtain a return/exchange form. Please include your order number and reason for return in the email. Returns & exchanges are not accepted without prior approval by email.

Returns are accepted within 10 days of the delivery date. Buyer is responsible for the cost of return shipping, and the returned item must be received within 7 days of return request. Returns will receive a refund for the full cost of the item, not including shipping charges. After 10 days, but before 30 days, you may exchange your item only for another item or for store credit. Exchanges must be received within 37 days of original delivery date.   When exchanging, a store credit will be given in the event that there is a credit due.  After 30 days, exchanges are not accepted.  Gift certificates are non-returnable.

What’s your policy for returns & exchanges

Items are usually shipped within 1-4 business days.  I do go to a lot of craft shows, though, so if you are in a time crunch, look at my events page to make sure I'm not out of town!

I ship USPS first class mail with delivery confirmation (from Rockville, MD). Please contact me if you want to upgrade shipping to priority mail or overnight. Orders over $100 will be shipped via FedEx or USPS priority mail with insurance.

If you are outside the U.S., your order will ship via First Class Air Mail for $5 (there is no tracking for this service, if you require tracking email me for more info) and make take up to 3 weeks to arrive, depending on your destination.

How do you ship?

Your jewelry will be carefully inspected prior to packing and shipped double packed in a small gift box inside a bubble mailer for protection.

How do you package jewelry for shipping?

Hand forged jewelry is metal jewelry that has been entirely worked and formed by hand using various tools to achieve a certain look or function.

Almost all of my hand forged jewelry is made to order and due to the natural qualities of forged metal, gemstones, and pearls, slight variations will occur in your individual piece. Be assured, though, that the same high quality of materials and craftsmanship will always be present.

Handforged